Frequently Asked Questions

How do I earn a reward?+

Browse the task marketplace, complete a task, and submit proof of your work (text and/or a screenshot, depending on the task). Once the task's creator (or an admin, for a disputed submission) approves your submission, the reward is added to your balance immediately.

Can I create my own task?+

Yes. Any account can create and fund a task from their own balance — you set the title, instructions, reward amount, and how many times it can be completed. Your task goes live immediately once it's funded.

How do I get paid, or add funds to my account?+

Your balance lives inside TaskService and grows from approved task rewards. You can add funds through our deposit process (reviewed by an admin) and request a withdrawal through an admin-reviewed payment method. Both are manual processes, not an automated payment gateway.

Can a task creator refuse to pay me?+

A task's creator reviews your submission and can approve, reject (with a required reason), or flag it for admin review. If you believe a rejection was unfair, you can dispute it and an admin will make the final call.

What happens if my account is suspended?+

Suspended or disabled accounts cannot log in, create tasks, or submit work. If you believe this was a mistake, contact support.

Is my password secure?+

Yes. Passwords are never stored in plain text — we use industry-standard hashing. We also never ask for your password by email.